Use this category to submit support requests surrounding your Brave Rewards wallet, verified with Uphold. If you want to request support for your Self-custody Brave Wallet (crypto wallet), please post in the Brave Wallet (Self custody) category.
If your wallet is verified with Gemini or bitFlyer, please submit your requests in the appropriate category:
Ensure that you’re posting in the appropriate category
Fill out the template that appears in your editor when posting as it contains all the boiler-plate information surrounding your issue. It will help team members and other Community members more efficiently assess and resolve your issue.
Same issue on mobile phone on my side this month, I used Uphold and brave since fews month It works well and my uphold is verified. Uphold support tells me that issue come from brave, could you solved it ? (after change password of uphold, my desktop was disconnected too and now I can not connected it again, it tell me that : Error: Brave Rewards profile is reported. Brave support please help us
My brave reward is automatically disconnected from uphold and after that when i gone for reconnect my uphold wallet , during authorization process it’s showing " Something went wrong, please try again" and
" Sorry there is problem in processing your request, please try again later".
I also contacted the uphold costumer service, they after going through my problem they clear that no issues from their site, suggest to contact brave support community.
Since this month uphold automatically disconnected and when i am trying to reconnect message shows every 'region not supported ’ why this happened and when i m checking support community there lots of people asking the same.
So please check this issues.
And by the way I am not using any VPN nor i am installed any VPN app in my mobile.
Que paso con Brave logo azul q ya no envía publicidad ya tengo unes sin recibirla y tenía 2.90 del mes ante pasado y no me las pasaron quedaron retenidas:thinking:
Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
<---------Delete this line and everything above before posting---------->
Briefly describe your issue:
What Operating System and Brave version are you using (Menu --> About Brave)?
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?