About the Help Me category


Welcome to the first place to ask for help.

Please make it easy for everyone to help you.

To write a nice bug report, at first please have a look at this topic: How to Submit an Efficient Bug Report



  1. Tell us your Brave version.
  2. Tell us your operating system version (Windows 7, OS X 10.11.6, Ubuntu 16.04 for example).
  3. Tell us the Shield settings you have for the particular site (click on the lion icon in the upper-right to find out).
  4. Give us step-by-step instructions on how to repeat your issue.
  5. If possible, you may wish to include a screenshot or recording of the issue (Licecap is totally free to use http://www.cockos.com/licecap/).

Do Not:

  1. Share personal information (phone number, home address, etc.)

Helpers - Please remember that not everyone is super-technical. Be patient, kind, and thorough.

We couldn’t do it without you. Thanks!

Bookmarks in the Brave
Desktop browser 0.13.0 crashes frequently
Daily mail link causes browser to crash
Unable to see if a page is loading
LastPass Problem
Cannot unpin tabs
Put focus on the address bar when opening a new tab
CAPTCHA Repeating Issue
Please help! it's so slow!
Disqus stopped loading comments a few days ago in Brave
Clicking links in Slack doesn't work
Page won't load
Emailing from Brave
Freudian Favicon bug
Brave stopped remember new 1Password logins
Brave Crashes When I Open specific websites
Can't stop receiving ads in Twitter
Changing bookmark names in toolbar - Bug
Use proxy in Brave
Wistia video not loading at http://www.limebike.com/#lime
[Bug Report] Multiple Screens Bug
Brave 0.15.314 Google Maps Freaks Out on Mac OS 10.10.5 [video]
Typing password makes Brave crash
Brave Crashes whenever i hit 6
Can't Read Kindle On Brave
Add screenshots that users could post along with their Brave version and OS
Two brave bugs since last update
Pictures at bottom screen doesn't load
[img][/img] tags not working in forums post
Hair Trigger Horizontal Scrolling in Gmail
Right click does not work
Wordpress Woocommerce
Trouble with Facebook comments on non-Facebook sites
Weird behaviors on Facebook
LastPass Plugin Windows does not open
RLZ Tracking - how to disable?
Video green screen (with sound only)
Open all tabs in order
Group Bookmarks
Unusual behavior after "opening all in tabs"
Browser Error upon opening Brave
Bookmark bar not use full width
No new tab page
Pinned tabs re-open when I close and open Brave
Site don't open
Tap a bookmark, it opens in new tab or simply reloads current tab, most links open new tabs insted of current tab
Bookmark Folder Bug - 1st Listed Site Will not Open & Cannot Be Deleted
Brave doesn't open any window
Resizing the window is too difficult
Bookmarked pages disappearing
Laptop died and unable to use
Pinned tabs disappearing after close
Discussion: https://github.com/brave/browser-laptop/issues/11747
The Brave browser closes without any message
Browser wont open
How do I stop it from starting all the yts from playing when I start it up
Logging into Bing.com
Tab Bug and MSN incompatibility
Cannot upload to Instagram on Android
Facebook window doesn't close
Is this normal?
How to delete URL recommendations
How to delete URL recommendations
Torrent Plugin Makes Brave Use Insane Amount Of Ram
A brave update was just released
Bookmarks won't scroll down
Sites that wont work on the Brave browser, probaly cause they noticed they couldent display add's :(
Spotify doesn't support Brave
Ebay listings cannot up load photos using brave
YouTube Problem
[Closed] 0.12.15 Crashes occasionally
Page won't load even when I turn shield down
I accidentally installed Google Widevine support and now it wont disable or uninstall
(feedback) Just keeps stalling. About to give up
Black screen white face ...and keeps crashing?
Web compatibility is abhorrent
Windows icon [UI]
Looking for help
Twitch \youtube not working
2 times opening brave window
Videos on facebook and vimeo will not play (Youtube and Netflix work fine)
Bad behavior when no window open
Completely Blank Window after update
Share on Facebook, Twitter, etc buttons not working
"Save username and PW" option does not appear
Cannot unpin tabs
Command delay and the spinning beach ball on mac
Spinning wheel of Mac doom
Brave doesnt work on mobile.twitter.com
Unwanted navigation by shifting page left and right
Brave 13.5 Crash and lost settings
Trouble with the Onion Website
An odd problem with the window
Ads started to show up

Frowny face on websites
Graphics problem after update