About the Custodian Support (Uphold, ZebPay, etc) category

Use this category to submit support requests surrounding your Brave Rewards account, verified with a custodian. If you want to request support for your Self-custody Brave Wallet (crypto wallet), please post in the Brave Wallet (Self custody) category.

If your account is verified with a custodian, please submit your requests in the appropriate category.

Before posting, please do:

  • Search the forum to see if anyone else has already posted or resolved the issue you came to ask about.
  • Observe and adhere to our code of conduct
  • Ensure that you’re posting in the appropriate category
  • Fill out the template that appears in your editor when posting as it contains all the boiler-plate information surrounding your issue. It will help team members and other Community members more efficiently assess and resolve your issue.
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