A ligelong wait with Brave creators

So, I’ve been said I had to wait until the next month to be able to withdraw my founds from brave creators platform but, this dynamic has been happening since November or so, and I just don’t know if I miss something if I had to do something maybe, cause there’s never a response, I’d appreciate whatever you can advice me about it to clarify this whole situation.

Please DM the email linked to your Creator account. Thank you.