Hi @Marjon, welcome to community and thanks for reaching out!
There is a week-long account freeze period between the 1st to 8th of every month. This freeze is necessary in order to properly process payouts. Any BAT earned during the freeze period will be rolled over to the following month’s payout.
This thread talks through common questions around incomplete payouts - Some common solutions for late/incomplete payouts
Let us know if there’s anything else that we can help to answer!