~50 BAT Tokens Disappeared From My Wallet

Brave Rewards Rewards Support
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1

Briefly describe your issue:
I had about 50BAT tokens on my old computer which somehow had not sync’d to my current laptop, and I just linked it to my new gemini account, when I did this, the 75ish BAT changed to 25 BAT after I clicked the button. Where did my money go?

What Operating System and Brave version are you using (Menu --> About Brave)?
MacOS
Version 1.31.88 Chromium: 95.0.4638.69 (Official Build) (x86_64)

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
Today 11/29/21

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!