2fa removal payout problem

I could not receive my payout for a while. and none of the brave moderators come to help me. feeling so sad. and i want to know why its always happening and what i should do to not waiting payment for this cycle. brave shows me this message every months You will not be able to receive payment for this cycle. but i don’t request to remove my 2fa every months. some one from brave please check my status and give me some feed back why its keep happening to me. is there some glitch in my account where always requesting to remove my 2fa in brave security? someone has to answer to me! am I still not able to receive it in next month? will this gonna happen to me every month?