Briefly describe your issue:
My Bat Balance in Brave Rewards disappeared after i linked it to my verified Gemini Account
What Operating System and Brave version are you using ( Menu --> About Brave
)?
Version 1.33.106 Chromium: 96.0.4664.110 (Official Build) (x86_64)
Is your browser wallet currently verified? (yes/no) yes
What date did you verify your wallet? . 5th Jan 2022
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
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This JUST happened to me, which is why I joined and was about to post…
1 Like
mrw
January 6, 2022, 1:47am
4
I was doing this and lost over 279 BAT.
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This happend to me aswell, but it was when I connected to Uphold wallet… That’s why I joined here.
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Did you manage to retrieve it?
Subscribing to this as well. Half of my BAT transferred, but I’m still missing another half. When I check brave://rewards-internals/
, it shows that the entire amount was sent over under the promotion_claimed
event.
I also noticed when I linked a second computer to the same wallet, those token never transferred over.
Thank you for reporting! Please DM with the following information:
Copy/paste your Wallet ID (found on brave://rewards-internals
)
Your OS and Brave version (first three lines in brave://version
)
A screenshot of your Rewards panel in Settings --> Brave Rewards
.
This will help to speed up the troubleshooting. Thank you in advance!