Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
All of my BAT was lost after my browser was constantly crashing. Upon fixing it by deleting all data (I couldn’t get into the browser to do anything, and didn’t think this would affect my BAT) all of my BAT disappeared from my account.
How can this issue be reproduced?
Unsure of what caused the crashing, but then reopening the browser would instantly crash it again.
Brave Version( check
Mobile Device details
Android 9, Galaxy S10