Hello,
I have a first computer with 1 BAT
I have a second one with 0.25 BAT
I synchronised both computers.
I logged on uphold on both computer.
My uphold account is verified.
On uphold i have only 0.25 BAT.
Why ?
Thanks for your help.
the sync feature doesn’t include the wallets
I have no idea, I don’t have acces to your computer and you are not giving enough info for me to make a guess
the sync feature doesn’t include the wallets
okay, i can understand that the rewards are not synchronised.
I have no idea, I don’t have acces to your computer and you are not giving enough info for me to make a guess
But then, why do i have the amount in my uphold wallet only of 1 of the 2 accounts ?
What more information do you need ?
there was a template when you first started this thread.
to me it seems one of your wallets is not sending the bat to your Uphold account. this could have multiple causes, but I can’t help you with that.
just make sure all your browsers are up to date
there was a template when you first started this thread.
My bad, here it is :
What Operating System and Brave version are you using (Menu --> About Brave)?
Version 1.27.109 Chromium: 92.0.4515.115 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
02/08/2021
Have you been able to successfully receive payments in the past?
N/A
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
N/A
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes
to me it seems one of your wallets is not sending the bat to your Uphold account. this could have multiple causes, but I can’t help you with that.
Then to whom should i address if not brave support ?
just make sure all your browsers are up to date
THey are
Today?, Maybe this is the wallet that hasn’t sent the bat to your Uphold account.
Have you verified more than 4 wallets using the same uphold account? (Wallets are unique in every device/profiles within one installation)
Today?, Maybe this is the wallet that hasn’t sent the bat to your Uphold account.
Yes, most likely. BUT then, why only 1 of the 2 computer has sent the bat to the uphold wallet ?
Have you verified more than 4 wallets using the same uphold account?
no, i verified only 1… I think ??
(Wallets are unique in every device/profiles within one installation)
I am not sure to understand what you mean.
Do you mean that i need to create a new uphold account for each brave software running on each computer ?
Is it clearly showing “Verified Wallet” in this site: brave://rewards ?
And you even said that you Verified it today, and the BAT takes a few days to transfer so wait for a few days.
Is it clearly showing “Verified Wallet” in this site: brave://rewards ?
Yes, on both computers.
And you even said that you Verified it today, and the BAT takes a few days to transfer so wait for a few days.
Okay, i will wait.
But i find it weird because why would it take straight the BATs from one computer, but taking days for the other one ?..
Ohh wait, did you connect both the devices today, or just one of them today?
No, that means that every one of those I mentioned counts as a different wallet for the 4 lifetime limit in Uphold.
devices today, or just one of them today?
Both of them.
No, that means that every one of those I mentioned counts as a different wallet for the 4 lifetime limit in Uphold.
okay, I still don’t understand what you mean here. What limit do you mean ?
That limit doesn’t apply to you. Since these are your first 2 devices you are connecting.
I still do suggest you to wait a few days. Could have been a technical error.
So i waited, and checked today.
Sadly, the issue is still here.
The current computer i am writing from has 0.25 BAT (and no rewards for june & july btw… so another error).
The old computer has 1 BAT, and generating bats, despite being shut down all the time…
On my uphold account, i have 0.25 BAT.
How can i fix this ?
Thanks for your help
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